Support Center
Send and track support requests with BR4ND BOOST.
How can we help?
Share a campaign, billing, account or general support request.
Talk to the team.
Your ticket is saved to your client account so you can follow its status from any device.
Raise Support Ticket
Campaign, billing, creative or account support.
My Support Tickets
Your latest support requests and current status.
Frequently Asked Questions
Quick information about promotion requests and billing.
Can I select more than one social media platform?
Yes. The number of included platforms depends on the selected service plan. Ads Only campaigns can include multiple supported ad platforms.
How are ad charges calculated?
Your selected media budget is separate. BR4ND BOOST adds a 10% agency management fee on paid ad media spend. GST is not being charged at this stage.
Does submitting a request automatically start ads?
No. It creates a campaign request and invoice. Campaign execution begins after scope approval and payment/confirmation as applicable.